How do I book an adventure?
- Choose your adventure or package.
- Have your proposed dates and times selected. Minimum advanced booking is 7 days.
- Contact us through our email, through our Facebook page via direct message, or our Instagram via direct message.
- We will respond within 24 hrs. to answer questions and begin the booking process.
Do we need to pay a deposit?
Yes, a 50% deposit is due upon accepting your booking agreement. Following that, full payment is due 7 days prior to your adventure.
Can we purchase gift certificates?
Yes, a gift certificate secures the full purchase of the adventure of your choice for your friends or family! The recipient can then contact us to schedule for a time that’s convenient for them. Contact us via email for more information or to purchase!
What if we need to cancel?
At Uncommonly Grand, we understand things happen and you may need to reschedule adventures. We require 7 days notice for a full refund upon cancellation. There will be no refund if notice isn’t provided prior to that timeline, however we can reschedule for another date at your convenience.
What if the weather is uncooperative on the date of our adventure?
Please note that all adventures are weather permitting. In the instance that your adventure is canceled by Uncommonly Grand due to unsafe circumstances (i.e. high winds, high water levels, thunderstorms,) you will receive a full refund.
In the instance where you choose not to participate because of light rain, cooler temperatures, or other conditions, there will be no refund. However we will work with you during your booking to recommend local alternatives.
And, in the instance where an event you are attending is canceled by third-party organizers, you will receive a full refund for that event.
What are your payment processes?
Booking deposits, payments & the purchase of gift certificates can be made via e-transfer or credit card.
Contact us with other questions or inquiries!
Uncommonly Grand 